Because each piece is made to order, processing typically takes 1-3 business days before shipping.

Yes. Every Ivory & Aster order is thoughtfully packaged and ready for gifting. We recommend not opening our mailer box if you're gifting it to a loved one since it's part of the gift packaging experience. You can even ship it directly to a loved one and it's ready to be opened and loved.

At the moment, we ship to a select list of international countries.

Personalized items are typically final sale. If there is an issue with your order, please contact us and we’ll gladly help.

Please reach out within a few days of delivery with a photo, and we’ll make it right.

Each Ivory & Aster piece begins with your story. Pick a charm pin or a bracelet as the base. Simply select the charms that speak to you, and we will thoughtfully assemble them into your keepsake, designed just for you. Every creation is made to order, so no two pieces are ever exactly alike.

Our signature pins are designed with three charms for balance and elegance, so please select three. Our bracelets are designed with two charms, please select two.

If your order hasn’t been processed yet, we’ll do our best to help. Please contact us as soon as possible, or send us a live chat at anytime and we will get back to you as soon as possible.

Ivory symbolizes softness, purity, and new beginnings.

Aster comes from the Greek word for “star,” a symbol of love, hope, and guidance.

Together, they reflect pieces that are softly sacred, gracefully given, and made to honor life’s most meaningful moments.

Our charms are crafted from quality metals and finished in a radiant layer of 18k gold plating, chosen for its warm, timeless glow.

Because each piece is individually plated, subtle variations in tone may occur. These gentle differences are part of the character and beauty of a handcrafted item.

Our charms are 18k gold plated, meaning they have a layer of real gold over a base metal to preserve shine, quality, and have anti-tarnish properties.

Pins are made of copper, and 18k gold plating.

Bracelets are made of copper or stainless steel, 18k gold plating.

Check product detail for more information.

Each charm has its own proportions, loop hole size and presence. To understand their relative scale, we recommend viewing the image that displays all charms together.

Aside from the slight variation in gold finishes from charm to charm, the product will look just like the product images. We use 5mm 18K gold non-tarnish jump rings to attach all of the charms. Our wonderful team of designers will assemble it for you in a way that allows the charms to look and feel symmetrical in shapes and sizes.

Please refer to the image showing all charms next to each other for a true scale in sizes before making your selection.

Ivory & Aster pins are meant to travel with you through life’s moments. They can be worn on women & children's clothing, blankets, diaper bags, bookbags, strollers, or kept as a treasured keepsake. We've seen customers put them on travel bags/luggage, shoes, and hats. It's up to you!

Absolutely. Our keepsakes are thoughtfully designed to celebrate both baby and mother during one of life’s most meaningful seasons.

Whether you’re welcoming a new baby, honoring a rainbow baby, celebrating a first Mother’s Day, or simply reminding a mother how loved she is, our pieces are created to feel personal, sentimental, and lasting.

Many customers choose to pair a baby charm pin with a meaningful piece for mom — such as a rainbow baby necklace, birthstone jewelry, or a modern “Mama” keepsake she can wear close every day.

Every order arrives beautifully packaged and gift-ready, making it easy to send directly to someone special.

No. Our pins are designed to be lightweight and comfortable for everyday wear. However, they are durable and very strong than most traditional store-bought pins which are made of zinc alloy material. These are meant to be decorative keepsakes that are meant to withstand daily wear. Therefore, the pins are thicker than most safety pins.

Avoid water, perfumes, and harsh chemicals. Store in a dry place when not in use.